All your questions about 995 bet answered in one place
From withdrawal methods to casino games, BPL betting, and customer support — detailed answers to the questions you have about 995 bet are laid out below.
Questions by category
Withdrawal questions
Questions and answers about the rules, timelines, and conditions for withdrawing funds.
After receiving the welcome bonus at 995 bet, the bonus amount cannot be withdrawn directly. You must first wager the bonus amount 20 times — this is called the wagering requirement. For example: if you deposit ৳1,000 you will receive a ৳1,000 bonus, and to withdraw that bonus you must complete ৳1,000 × 20 = ৳20,000 in wagers. Once the requirement is met, your winnings can be withdrawn in the usual way.
At 995 bet, withdrawal requests are typically processed within 30 minutes to 3 hours. This timeframe applies to bKash, Nagad, and Rocket alike. For bank transfers, processing also begins within the same window, though the bank's own processing time may vary. If your account details are correct, there is generally no extra delay.
Yes. 995 bet's payment processing runs 24 hours a day, 7 days a week. Withdrawals made at night or on Fridays and Saturdays are still processed within the standard 30 minutes to 3 hours. The service also remains active on public holidays. So you can submit a withdrawal request at any time.
Yes. For security, 995 bet only processes withdrawals to the mobile banking number or bank account registered in the player's own name. This means the name on your bKash, Nagad, or Rocket wallet must match the name used when you registered. This prevents fraud and keeps your funds secure.
The minimum withdrawal amount at 995 bet is ৳500. Any withdrawal request below this amount will not be accepted. Make sure your balance is at least ৳500 before submitting a request. The minimum deposit is ৳200 — so the deposit and withdrawal limits are different.
If your withdrawal has been pending for more than 3 hours, first check that your account details are correct and that you have met the wagering requirement. If the issue persists, contact us via live chat — the 24/7 support team will check your withdrawal status and resolve the problem quickly.
Casino and table games
Questions and answers about roulette, live casino, Teen Patti, and other table games.
In roulette, a spinning wheel has numbered slots from 0 to 36. A ball spins around the wheel and lands in one of the slots — that number is the winning number. You can bet on a specific number, a colour (red/black), or odd/even. Both European and live roulette are available at 995 Casino. In live roulette, a real dealer spins the wheel in real time, making the experience more realistic.
Yes. 995 bet's live casino is fully mobile-friendly. On both Android and iOS devices, you can easily play live baccarat, roulette, blackjack, and Teen Patti through the browser or via the 995 App. With a good internet connection, video streaming runs smoothly and you can interact with the dealer live.
995 bet's table games come with a range of bet limits — there are low-stakes tables for new players and high-stakes tables for experienced members. Blackjack, roulette, and baccarat each have separate table options. To find the exact limits for a specific table, check the details shown for each table in the game lobby.
Yes. Several Teen Patti games are available at 995 bet, including JILI's TeenPatti Joker and Teen Patti 20-20. The game is played with three cards — the hand with the highest-ranking cards wins. Hands are ranked as Trio (three of a kind), Straight Flush, Flush, and Pair. Its simple rules and fast rounds make it popular among Bangladeshi players.
Andar Bahar from Evolution and Ezugi is available in 995 bet's live casino. The rules are straightforward — the dealer reveals one card (the joker card), then places cards one by one on the Andar (left) and Bahar (right) sides. You win by betting on the side where a card matching the joker's value appears first. It is fast-paced and very familiar to South Asian players.
Contact and support
Questions and answers about customer support hours, contact methods, and how to prepare.
To get a faster resolution from the 995 bet support team, have the following ready before reaching out: your registered username or mobile number, a description of the issue including the date and time, the transaction reference number if it is a payment issue, and a screenshot if possible. Having these prepared in advance speeds up the resolution significantly.
995 bet customer support is available 24/7 — seven days a week, around the clock. Whether it is the middle of the night, early morning, an Eid holiday, or a regular day, you can reach the team via live chat or email at any time. Support is not limited to set business hours.
995 bet offers two support channels. The first is live chat — available from any page on the site, it can be started instantly and is the fastest way to get help. The second is email — where you can send a detailed description of your issue. Email is better suited for complex matters or issues that require documents.
Yes. The 995 bet support team provides assistance in both Bengali and English. Bengali is given priority with Bangladeshi players in mind, so you can explain your issue clearly without any language barrier.
Yes. 995 bet has a dedicated responsible gaming guide, and you can contact live chat directly for support on this topic. All casino and betting activity on this site is for those aged 21 and above only. If you feel you are playing too much, speak with the support team about setting limits or taking a break.
BPL and international matches
Questions and answers about betting on BPL, T20, and international cricket — markets, odds, and live betting.
Yes. The cricket betting section at 995 bet covers BPL, IPL, T20 World Cup, and ICC tournaments, as well as all international matches featuring the Bangladesh Tigers. Betting is available both before a match starts and while it is in progress.
Popular cricket markets at 995 bet include: Match Winner (which team wins), Toss Winner, Total Runs in an innings (Over/Under), Top Run Scorer, Top Wicket Taker, and Runs in the First Over. These markets see the most betting activity in T20 format.
Yes, live in-play betting is available at 995 bet. After a match starts, the odds update with each over and each moment, and you can place new bets accordingly. In-play betting adds more interest to exciting moments in BPL or T20 World Cup games. With a good internet connection you can follow the live score and bet at the same time.
Yes, multi bets (accumulators) are available at 995 bet. Multiple selections are combined into a single bet and the odds of each are multiplied together to form the total odds. For example: if three selections have odds of 1.50, 1.70, and 1.90, the combined odds are 1.50 × 1.70 × 1.90 = 4.84 (approximately), so a ৳100 bet returns ৳484 if all selections win. However, if even one selection loses, the entire ৳100 is lost.
Decimal odds are straightforward to read. Multiply the odds by your stake to get the total return. For example: in a cricket match, Team A has odds of 1.45 and Team B has odds of 2.75. If you stake ৳500 on Team B and Team B wins, you receive ৳500 × 2.75 = ৳1,375 back (a profit of ৳875). If Team A wins, you lose your ৳500. The higher the odds, the greater the potential profit — but the chance of winning is generally lower.
995 bet's weekly cricket bonus can be claimed once per week when you deposit into the cricket market. It gives a 40% bonus on your deposit, up to a maximum of ৳4,000, with a minimum deposit of ৳200 and a 20x wagering requirement. For example: a ৳2,000 deposit earns a ৳800 bonus, which requires ৳800 × 20 = ৳16,000 in wagers before it can be withdrawn.
Have more questions? We are ready to help.
If the answers above have not resolved your question, contact the 995 bet support team directly. Assistance is available in both Bengali and English.